Terms of service
Store Information
This website is operated by Matching Tee by PuffinCraft.
Matching Tee by PuffinCraft offers made-to-order custom matching apparel, personalized shirts, custom gifts, and special occasion products for families, groups, events, celebrations, vacations, graduations, reunions, birthdays, holidays, and other meaningful moments.
Business Location
Our production and fulfillment process is based in Stafford, Texas, USA.
For operational and security reasons, we do not publish our full warehouse or fulfillment address on the website.
Contact
For order questions, product inquiries, customization requests, shipping issues, or customer support, please contact us through our website contact form or customer support email.
Please include your order number when contacting us about an existing order.
Made-to-Order Products
Most products sold on this website are made to order, personalized, or custom-made according to the customer’s selected size, color, design, text, name, date, uploaded image, or other personalization details.
Because of the custom nature of these products, returns and exchanges are not accepted unless the item arrives damaged, defective, or incorrect.
Product and Color Disclaimer
We make every effort to display product images, colors, and details accurately. However, actual colors may vary slightly due to screen settings, lighting, monitor calibration, fabric type, product style, supplier availability, and production batches.
Small color differences, sizing variations, or shade differences between brands and styles are not considered defects.
Shipping Disclaimer
Processing and delivery times are estimates and may vary depending on order volume, shipping method, delivery location, carrier volume, weather, holidays, and other circumstances outside our control.
Once a package is handed to the shipping carrier, delivery timing and tracking updates are controlled by the carrier.
Intellectual Property Notice
All website content, including product images, text, graphics, designs, logos, brand elements, layout, and visual materials, is owned by or licensed to Matching Tee by PuffinCraft.
No part of this website may be copied, reproduced, distributed, modified, or used for commercial purposes without written permission.
User-Submitted Content
Customers are responsible for ensuring that any uploaded image, logo, text, name, phrase, artwork, or other submitted content does not violate copyright, trademark, privacy, publicity, or any other third-party rights.
We reserve the right to refuse or cancel any order that includes content we believe may be unlawful, infringing, offensive, or unsuitable for production.
No Professional Advice
Information provided on this website is for general product and shopping purposes only. Nothing on this website should be interpreted as legal, financial, medical, or professional advice.
Updates
This Legal Notice may be updated from time to time. Updates will be posted on this page.
Matching Tee by PuffinCraft
Stafford, Texas, USA