Policies

Terms of Service

The ground rules for using this website and ordering custom products from us.

Last updated September 24, 2026

This website is operated by PuffinCraft LLC (registered seat: 30 N Gould St, STE R, Sheridan, WY 82801, USA). Throughout these terms, "we", "us" and "our" refer to MatchingTee by PuffinCraft. By visiting the website or purchasing from us, you agree to these Terms of Service. If you do not agree, please do not use the website.

Our products

MatchingTee by PuffinCraft offers made-to-order custom matching apparel, personalized shirts, custom gifts and special-occasion products for families, groups, events, celebrations, vacations, graduations, reunions, birthdays, holidays and other meaningful moments.

Most products are made to order, personalized or custom-made according to the size, color, design, text, name, date, uploaded image or other personalization details you select.

Orders and personalization

You are responsible for reviewing every personalization detail — spelling, names, dates, sizes, colors and uploaded images — before placing an order. We produce items exactly as submitted. The live preview shows how your design is placed; final print position and scale may vary slightly.

We reserve the right to refuse or cancel any order, including orders that contain content we believe may be unlawful, infringing, offensive or unsuitable for production, or orders affected by a pricing or product error. If we cancel an order you have paid for, we will refund you.

Pricing

Prices are listed in U.S. dollars and may change at any time. The price you pay is the price shown when you place your order, including any options you select during personalization. Shipping costs are shown at checkout.

Shipping, returns and cancellations

Production and delivery estimates are described in our Shipping & Delivery policy. Because products are made to order, returns and exchanges are only accepted for items that arrive damaged, defective or incorrect, as described in our Returns & Refunds policy, which also covers cancellations.

Product and color disclaimer

We make every effort to display product images, colors and details accurately. However, actual colors may vary slightly due to screen settings, lighting, monitor calibration, fabric type, product style, supplier availability and production batches. Small color differences, sizing variations or shade differences between brands and styles are not considered defects.

Content you submit

You are responsible for making sure any image, logo, text, name, phrase, artwork or other content you submit does not violate copyright, trademark, privacy, publicity or any other third-party rights. By submitting content, you grant us permission to use it for the sole purpose of producing, fulfilling and supporting your order.

Intellectual property

All website content — including product images, text, graphics, designs, logos, brand elements, layout and visual materials — is owned by or licensed to PuffinCraft LLC. PuffinCraft® is a registered trademark (Reg. No. 8,156,795). No part of this website may be copied, reproduced, distributed, modified or used for commercial purposes without our written permission.

Acceptable use

You agree not to use the website for any unlawful purpose, to interfere with its security or operation, or to submit false, infringing or harmful content.

Disclaimers

The website and its content are provided "as is". Information on this website is for general product and shopping purposes only and is not legal, financial, medical or professional advice. Processing and delivery times are estimates.

Limitation of liability

To the fullest extent permitted by law, our total liability for any claim relating to an order is limited to the amount you paid for that order. We are not liable for indirect, incidental or consequential damages, including delays caused by shipping carriers after a package has been handed over.

Governing law

These terms are governed by the laws of the State of Wyoming and applicable federal law of the United States, without regard to conflict-of-law principles.

Changes to these terms

We may update these Terms of Service from time to time. Changes take effect when they are posted on this page.

Contact

Questions about these terms? Email info@matchingtee.com or visit our contact page.


PuffinCraft LLC · 30 N Gould St, STE R, Sheridan, WY 82801, USA · info@matchingtee.com